ALISON YOUNG SPEECH THERAPY

www.alisonyoungspeechtherapy.co.za  |  Nelspruit, South Africa

info@alisonyoungspeechtherapy.co.za

Privacy Policy

Last Updated: April 2026

SECTION 2.1

Compliance Frameworks

Alison Young Speech Therapy complies with applicable privacy regulations including:

• Protection of Personal Information Act — POPIA (South Africa)

• General Data Protection Regulation — GDPR (UK/EU)

• California Consumer Privacy Act — CCPA (USA)

• Australian Privacy Principles

• New Zealand Privacy Act 2020

SECTION 2.2

Information We Collect

We may collect the following personal information:

Personal & Contact Details

• Full name

• Email address

• Contact details

• Billing information (processed securely via third-party providers)

Technical & Usage Data

• IP address

• Browser type

• Website usage data collected through cookies

We do not store full payment card details. All payment data is handled directly by our secure third-party payment processors.

SECTION 2.3

How We Use Your Information

Your personal information may be used to:

• Process orders and transactions

• Deliver digital products and services

• Provide coaching and consulting services

• Send updates and marketing communications (with your consent)

• Improve website functionality and user experience

SECTION 2.4

Data Storage & Security

We employ the following safeguards to protect your data:

• SSL encryption across all website connections

• Secure, reputable hosting platforms

• Trusted third-party systems including Systeme.io, Paystack, and PayPal

Personal data is stored only for as long as necessary to fulfil its intended purpose, after which it is securely deleted or anonymised.

SECTION 2.5

Your Data Rights

Depending on your country of residence, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Withdraw previously given consent

• Request data portability

To exercise any of these rights, please submit your request to: info@alisonyoungspeechtherapy.co.za

SECTION 2.6

Information Officer (POPIA Requirement)

In accordance with South Africa's Protection of Personal Information Act (POPIA), the designated Information Officer is:

Alison de Villiers

Trading as: Alison Young Speech Therapy

Email: info@alisonyoungspeechtherapy.co.za

SECTION 2.7

Third-Party Processors

We share personal data only with trusted partners where necessary to deliver our services. These partners assist with:

• Payment processing (Paystack, Yoco, PayPal)

• Email delivery and marketing communications

• Website analytics

• Course and product delivery (Systeme.io)

All third-party partners are required to comply with relevant data protection regulations applicable in their jurisdiction.

SECTION 2.8

Children's Privacy

We do not knowingly collect personal information directly from children under 18 years of age without verified parental consent.

All purchases, registrations, and account creation must be completed by a parent or legal guardian on behalf of a minor.

SECTION 2.9

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. Where this occurs, we ensure appropriate legal safeguards are in place, including:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by relevant regulatory authorities

SECTION 4

Cookie Notice & Consent

This website uses cookies to enhance your browsing experience and collect anonymous analytics data. A cookie consent banner is displayed upon your first visit.

Types of Cookies We Use

• Essential cookies — required for core site functionality; cannot be disabled

• Analytics cookies — collect anonymous data about visitor behaviour to improve our website

• Marketing cookies — used for remarketing and personalised advertising; requires your consent

You may withdraw cookie consent at any time through the cookie settings panel or through your browser settings.

CONTACT

Questions About This Policy

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Alison Young Speech Therapy

Email: info@alisonyoungspeechtherapy.co.za

Website: www.alisonyoungspeechtherapy.co.za

Location: Nelspruit, South Africa